Effective Date: 05 Feb 2025
At Sadhana Naturals, we aim to provide a seamless shopping experience with fast and reliable shipping across India.
1. Shipping Charges
- We offer free shipping on all orders within India.
- Currently, we do not ship internationally.
2. Order Processing & Dispatch
- Orders are typically processed within 2 business days after confirmation.
- You will receive an email or SMS notification with tracking details once your order is dispatched.
3. Estimated Delivery Time
- Delivery time varies based on your location but generally takes 5-7 business days after dispatch.
- Delays may occur due to unforeseen factors like weather, courier service disruptions, or festive seasons.
4. Order Tracking
- Once your order is shipped, we will provide tracking details so you can monitor your delivery status.
5. Delivery Areas
- We deliver across India, but certain remote locations may have extended delivery times or limited service availability.
6. What If My Order Is Delayed or Lost?
- If your order is delayed beyond the estimated timeframe, please contact us at contact@sadhananaturals.in with your order details.
- In rare cases of lost shipments, we will coordinate with the courier partner to resolve the issue.
7. Damaged or Incorrect Orders
- If you receive a damaged or incorrect order, please report it within 24 hours of delivery with clear photos at contact@sadhananaturals.in.
- We will review the issue and offer a resolution on a case-by-case basis.
8. Changes to Shipping Policy
- Sadhana Naturals reserves the right to update this policy at any time. Any changes will be reflected on this page.
For any shipping-related queries, feel free to contact us at contact@sadhananaturals.in.