At Sadhana Naturals (sadhananaturals.in), we take great pride in crafting high-quality, homemade food and snack items with utmost care, hygiene, and freshness. Since our products are perishable and made in small batches without preservatives, we do not offer returns, refunds, or exchanges once an order has been processed.
Why We Don’t Accept Returns or Refunds
- Fresh & Perishable Products – Our snacks and food items are freshly prepared and have a limited shelf life. Returning them compromises their quality and safety.
- Hygiene & Safety – For health and safety reasons, we cannot resell or reuse any returned food items. This ensures our customers always receive fresh, uncontaminated products.
- Small-Batch & Handcrafted – Each batch is carefully made with natural ingredients. Minor variations in taste, texture, or appearance are normal and do not indicate defects.
Damaged or Incorrect Orders
We ensure careful packaging, but in the rare case that your order arrives damaged or incorrect, please contact us within 24 hours of delivery with clear photos of the issue at contact@sadhananaturals.in. We will review and provide a resolution on a case-by-case basis.
By placing an order with Sadhana Naturals, you acknowledge and agree to this policy. We appreciate your understanding and support in our mission to deliver fresh, natural, and high-quality products.
For any concerns, feel free to reach out at contact@sadhananaturals.in